Knowledgebase

Check httpdocs for the site, and make sure that index.php exists, and not index.html. Rename index.html, to index.html.bak if need be.

Go to myphpAdmin for the site. 

Choose the DB in question. 

Go to Export tab 

1. Select “DROP TABLES” 

2. Compression: zip (or no compression if it doesn’t work) 

Open the database in notepad++: 

1. search: utf8mb4_unicode_520_ci 

2. replace with : utf8mb4_unicode_ci  

Upload DB to root directory of site on Plesk  

Download httpdocs/wp-config.php from file manager of site on Plesk  

Go to Databases tab on Plesk 

Select "Add Database"

Add DB name, username, and password. This information is found in wp-config that you previously opened. Use all defaults. 

Go into new DB that was just created and select “Import Dump” 

Choose the previously edited DB that you uploaded to the root directory. 

Go into file manager on Plesk, and open wp-config 

Change the value of DB_HOST to “localhost” 

Go to the Wordpress tab on Plesk, and hit “scan”